Open Positions

Join DWA Commerce as a Customer Support Executive!

Are you a problem-solver with a passion for helping customers succeed? Do you have a solid understanding of Retail Solutions, CRM, ERP, and eCommerce? DWA Commerce is looking for a Customer Support Executive who can deliver exceptional service to our clients and help them make the most of our powerful business management platform.

What You’ll Do:

As a Customer Support Executive at DWA Commerce, you'll be the first point of contact for our clients, ensuring they receive prompt and effective support. You’ll work closely with customers to understand their needs, resolve issues, and help them optimize their use of our solutions to drive business success.

Key Responsibilities:

• Provide timely and professional support to customers using our Retail Solutions, CRM, ERP, and eCommerce platforms.
• Diagnose, troubleshoot, and resolve customer issues via phone, email, or chat.
• Guide customers through system configurations, integrations, and best practices.
• Collaborate with the product and technical teams to address complex issues and ensure quick resolutions.
• Document customer interactions, solutions provided, and track issues to ensure follow-ups.
• Identify common customer challenges and proactively suggest improvements to enhance the user experience.
• Deliver training sessions and resources to help customers fully leverage our platform.

What We’re Looking For:

• Proven experience in customer support, preferably in the Retail, CRM, ERP, or eCommerce domains.
• Strong understanding of business management solutions and the ability to communicate technical concepts clearly.
• Excellent problem-solving and analytical skills.
• Strong communication skills with a customer-centric approach.
• Ability to work independently and as part of a team to drive customer satisfaction.
• Good knowledge of MS Excel.

Bonus Skills:

• Experience with SaaS platforms and cloud-based solutions.
• Familiarity with tools like Zendesk, Salesforce, or similar CRM systems.
• Ability to multitask and manage multiple customer inquiries efficiently.

Why Join Us?

• Growth Opportunities: Develop your career in a dynamic and fast-growing tech environment.
• Impactful Work: Be part of a team that’s redefining the way businesses operate with innovative solutions.
• Supportive Culture: Work in a collaborative environment that values your skills and encourages personal growth.

Position Details:

• Role: Customer Support Executive
• Experience: Minimum of 2 years in customer support, preferably with Retail Solutions, CRM, ERP, or eCommerce
• Type: Full-time, in-office position (no remote work)
• Location: On-site only

If you're passionate about delivering top-notch customer experiences and have a knack for understanding business solutions, apply now to join the DWA Commerce team. Help us empower businesses to achieve their goals with cutting-edge technology!

Ready to make a difference? We can’t wait to meet you!

Join the DWA Commerce Team as a Web Development Expert!

Are you a seasoned web developer with a passion for creating dynamic, high-performance websites? Do you thrive in a fast-paced environment where you can make a direct impact? DWA Commerce is looking for a Web Development Expert with at least 2 years of experience to join our growing team. If you have the skills and the drive to turn innovative ideas into reality, this is the perfect opportunity for you!

What You’ll Do:

As a Web Development Expert at DWA Commerce, you'll be a key player in designing, developing, and optimizing our web platforms. You’ll collaborate closely with our design, UX, and back-end teams to deliver seamless user experiences across our eCommerce and business solutions.

Key Responsibilities:

• Develop, test, and maintain responsive web applications using HTML, CSS, JavaScript, and modern frameworks.
• Lead the development of eCommerce themes and back-end admin themes from wireframes to deployment.
• Optimize website performance for speed and scalability.
• Troubleshoot and resolve any coding issues or bugs.
• Collaborate with cross-functional teams to ensure design consistency and functionality.

What We’re Looking For:

• 2+ years of experience in web development with a strong portfolio showcasing your skills.
• Proficiency in HTML, CSS, JavaScript..
• Experience with SaaS will be a plus.
• Solid understanding of responsive design principles and cross-browser compatibility.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively both independently and as part of a team.

Why Join Us?

• Innovative Projects: Work on cutting-edge web development projects that shape the future of eCommerce.
• Growth Opportunities: Advance your skills and career in a supportive and collaborative environment.
• Impact: Be a part of a fast-growing team where your contributions make a direct impact.

Position Details:

• Role: Web Development Expert
• Experience: Minimum of 2 years in web development
• Type: Full-time, in-office position (no remote work)
• Location: On-site only

Ready to take your web development career to the next level? If you have the experience and the enthusiasm to innovate, we want to meet you! Apply now to join our team and help us redefine the future of digital commerce.

Let’s create something amazing together!

Join the DWA Commerce Revolution!

At DWA Commerce, we're on a mission to automate the entire testing process for over 10,000 screens, and we need talented, passionate individuals to help us make it happen! If you have a flair for software testing, thrive in fast-paced environments, and love solving challenging problems, we want YOU on our team!

Are you ready to be part of something big and make a real impact? If yes, then keep reading!

What We're Looking For:

We’re seeking motivated self-starters with a strong understanding of software testing processes. Our ideal candidate is a quick learner who can work with minimal guidance, pick up new skills fast, and isn’t afraid to dive into the deep end. You’ll get the opportunity to grow, learn, and lead as we revolutionize the way testing is done!

Technical Skills Required:

• Manual Software Testing
• Automated Testing using Selenium Web Drivers
• Java or Python programming
• MS Excel
• Knowledge of Jenkins is a plus!

Experience:

• Minimum of 2 years in Software Testing.

Position Details:

• Position Type: Full-time
• Location: On-site

What You'll Be Doing:

1. Writing automated test cases using Selenium Web Driver in Java or Python.
2. Collaborating with the development team to understand existing as well as new functionality.
3. Identifying gaps in existing test coverage and creating new test cases.
4. Automating test execution and reporting bugs to help us deliver flawless software.

Why Join Us?

• Innovative Environment: Work on cutting-edge projects and an enviourment .
• Growth Opportunities: Gain hands-on experience with advanced tools and technologies.
• Impact: Make a real difference by playing a key role in our ambitious automation journey.

Who Should Apply?

• You’re available for full-time, in-office work (no remote option).
• You have the required skills and experience.
• Women looking to restart their careers are encouraged to apply!

If you’re ready to challenge yourself, learn rapidly, and be part of a dynamic team, apply now! Your next big career move could be just a click away!

Join the DWA Commerce Revolution!

At DWA Commerce, we're on a mission to automate the entire testing process for over 10,000 screens, and we need talented, passionate individuals to help us make it happen! If you have a flair for software testing, thrive in fast-paced environments, and love solving challenging problems, we want YOU on our team!

Are you ready to be part of something big and make a real impact? If yes, then keep reading!

What We're Looking For:

We’re seeking motivated self-starters with a strong understanding of software testing processes. Our ideal candidate is a quick learner who can work with minimal guidance, pick up new skills fast, and isn’t afraid to dive into the deep end. You’ll get the opportunity to grow, learn, and lead as we revolutionize the way testing is done!

Technical Skills Required:

• Manual Software Testing
• Automated Testing using Selenium Web Drivers
• Java or Python programming
• MS Excel
• Knowledge of Jenkins is a plus!

Position Details:

• Position Type: Full-time
• Location: On-site
• Location: 6 Months

What You'll Be Doing:

1. Writing automated test cases using Selenium Web Driver in Java or Python.
2. Collaborating with the development team to understand existing as well as new functionality.
3. Identifying gaps in existing test coverage and creating new test cases.
4. Automating test execution and reporting bugs to help us deliver flawless software.

Why Join Us?

• Innovative Environment: Work on cutting-edge projects and an enviourment .
• Growth Opportunities: Gain hands-on experience with advanced tools and technologies.
• Impact: Make a real difference by playing a key role in our ambitious automation journey.

Who Should Apply?

• You’re available for full-time, in-office work (no remote option).
• You have the required skills and experience.
• Women looking to restart their careers are welcome to apply!

If you’re ready to challenge yourself, learn rapidly, and be part of a dynamic team, apply now! Your next big career move could be just a click away!

Kickstart Your Web Development Career with DWA Commerce!

Are you passionate about web development and eager to dive into real-world projects? DWA Commerce is offering a fantastic on-site internship opportunity for a talented Web Development Intern. If you're ready to roll up your sleeves, work on dynamic eCommerce themes, and master both front-end and back-end development, we want to hear from you!

What You'll Be Doing:

As a Web Development Intern, you'll be working closely with our design and development teams to bring wireframe designs to life. You’ll gain hands-on experience building both eCommerce themes and back-end admin themes, all while honing your skills in HTML, CSS, JavaScript and SaaS.

Responsibilities:

•     Developing and customizing eCommerce themes
•     Developing and customizing back-end Admin themes.
•     Build advance JavaScript components that will enable richer and smoother users experience.
•     Collaborating with team members to refine and improve design elements.
•     Applying your CSS, and SaaS knowledge to rapidly build responsive, high-quality web interfaces.

What We're Looking For:

•     Excellent knowledge of HTML, CSS, and JavaScript
•     Proficiency in SaaS will be a plus
•     Strong problem-solving and analytical skills
•     A team player who thrives in a collaborative environment
•     Eagerness to learn and grow in a professional setting

Why Join Us?

    Real-World Experience: Work on live projects that will have a real impact.
    Learning Opportunities: Gain insights from experienced developers and designers.
    Professional Environment: Enhance your skills in a structured, hands-on setting.

Position Details:

    Role: Web Development Intern
    Type: Internship

This is your chance to jumpstart your career in web development! If you're ready to challenge yourself, work on exciting projects, and become a valued member of our team, apply now and let's build the future of eCommerce together!

Take the first step towards your dream career! We look forward to welcoming you to our dynamic team.